Quality: We adhere to the highest industry ethics, standards, and conventions for proofreading, editing, and publishing support as one of our service guarantees at TotalEdit.com.
Confidentiality: We guarantee that the documents and personal information you entrust to us will remain safe and confidential. We never share your work or your contact information with any outside party.
Service Guarantee: We guarantee that your editing assignment(s) to us will be satisfactorily completed and delivered to you on time.
An editing assignment is considered completed and delivered when you are notified by email that your editing assignment is completed and ready to be downloaded from our secure document management center. You can login to your TotalEdit.com account anytime within a 30-day period following the completion of your editing assignment(s) to download a digital copy of your document(s).
The editing service fee will be waived, refunded, or credited to future assignments, as you may choose, if the editing deadline is not met because of error or failure on our part. Refunds will be made by the same method as payment was received (e.g., funds received by wire transfer will be returned by wire transfer and funds received by credit card payment will be shown as a reversal of charges on your following credit card statement).
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